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How to Submit a Meter Reading
Submit Your Meter Reading
Submit a Form Online
Call 1-1877-434-4100 within 24 hours of your meter reading.
How to Read a Meter With Dials
![An example of a a meter with dials display.](https://cdnc-dcxprod2-sitecore.azureedge.net/-/media/images/oru/01_account-billing/16_howtoreadyourmeter/oru-submit-meter-dial-desktop.png?rev=3b46efc47c3b483d897426c090dce9d4&h=350&w=1400&la=en&hash=91C85A50C5518BD91E7AD8B0255A5111)
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RULE 1
If the arrow is between the numbers, record the smaller number—unless it’s between 0 and 9. Then, record 9.
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Rule 2
If the arrow is on a number, look at the dial to the right. If that dial’s arrow is between 9 and 0, subtract 1 from the number the arrow indicates.
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Rule 3
If the arrow is on a number, look at the dial to the right. If that dial’s arrow is between 0 and 1, record the number as the arrow indicates.
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Rule 4
On the rightmost dial only, if the arrow is pointing directly at a number, record that number.
How to Read a Meter With a Digital Display
![An example of a meter with a digital display.](https://cdnc-dcxprod2-sitecore.azureedge.net/-/media/images/oru/01_account-billing/16_howtoreadyourmeter/oru-submit-meter-read-desktop.png?rev=d05fdda357bd4f1997117e1606d98865&h=214&w=620&la=en&hash=619C2F100A70F751E547D5629F411299)
If your meter has a digital display, simply enter the numbers exactly as they appear.