Contact Orange & Rockland

If you smell gas or suspect a gas leak, leave the area and call 911 or 1-800-533-LEAK (5325)

If you are unable to reach O&R to report an emergency, hangup and call 911.

If you see a downed power line, keep your distance and call 911, or call

Let us know if you’re having trouble with your service, such as an outage or flickering lights. You can also see if an outage has been reported in your area.

Call us, Monday–Friday (except holidays)
8 a.m.–7 p.m.
1-877-434-4100

Telecommunications for the deaf (TTY)

Monday–Friday (except holidays)
8 a.m.–7 p.m.
(TTY) 711

Language Translation Service Line

Speak with us through an interpreter, toll-free
Monday–Friday (except holidays)
8 a.m.–7 p.m.
 1-877-434-4100, then "0"

O&R walk-in business centers are open Mon-Fri 8:00 - 4:30

Rockland County, NY
390 W. Route 59, Spring Valley, NY

Orange County, NY
500 Route 208, Monroe, NY

Orange County, NY
15 Jersey Ave., Port Jervis, NY

If you prefer to write to us, include your account number and as much information as you can about your question or problem.

Orange & Rockland
390 W. Route 59
Spring Valley, NY 10977

Email

In the case of a gas emergency, evacuate the area immediately and call 911 or 1-800-533-LEAK (5325). DO NOT send gas emergencies via email or form.

If you are unable to reach O&R to report an emergency, hangup and call 911.

For questions related to disconnected service or credit notice, please call us at 1-877-434-4100.

For all other matters, please fill out this form and we’ll contact you within 48 hours.

 

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Juneteenth

July

Independence Day

September

Labor Day

October

Columbus Day

November

Veterans Day
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December

Christmas Day